Floater (Operations)
Wooster, OH, United States of America

Overview

A Quality Facility Services is a local provider of contract janitorial services. We are a rapidly-growing company that currently serves numerous customers across North East Ohio and is headquartered in Canton, OH. A Quality provides services to local commercial buildings such as medical buildings, corporate headquarters, educational facilities, and manufacturing plants. The company uses a client-focused approach to service customers and build lasting relationships.

The corporate culture at the company is entrepreneurial, enthusiastic, value-driven, and family-oriented. Being people and systems focused creates numerous opportunities for personal and professional growth as well as a strong team environment. A Quality Facility Services utilizes its traditional values and visionary thinking to provide excellent quality customer service. Everyone works together to deliver results that are in the best interests of the company and its customers. A Quality differentiates itself in the market place by delivering quality service through innovative processes and being customer-focused.

Job Skills / Requirements

1
Job Title:
Floater Department/Group:
Cleaning/Operations Location:
Canton, Ohio Travel Required:
75% Hours:
The hours for this position may vary. Dress:
A Quality shirt & presentable pants, shoes Level/Salary Range:
Hourly Position Type:
Full Time HR Contact:
330-526-8950 Ext 15 Will Train Applicant(s):
Yes Job Description
Job Purpose:
The role of a Floater is a crucial role in which the Floater is the first line of defense in ensuring a smooth experience for the client and a profitable one for the company. A Floater will be the one individual assigned to cover shortages in staffing in any building needed.
Duties:
• Providing the Field Supervisor with monthly supply orders due to the Field Supervisor by the first day of the month in any locations that do not currently have employees based in them.
• Be accountable to the Field Supervisor for labor overages on a daily basis along with any customer complaints that may arise. A Floater needs to have a reasonable explanation ready when labor overages occur as the Field Supervisor will be discussing overages on a daily basis.
• Be willing to be trained in any position at any location to ensure operations do not become disrupted due to staffing shortages.
• A Floater can be expected to be assigned to any given location between 4:30pm-1:00am, but need to be available at any time. You are expected to be at the specified building at the time given by the Area manager (Floaters have this expectation within agreed upon times), this may include weekends.
• Doing walkthroughs after cleaners and EOCs that were filling in at buildings.
• Assisting the Field Supervisor in the training and development of staff.

Additional Information / Benefits

1
Job Title:
Floater Department/Group:
Cleaning/Operations Location:
Canton, Ohio Travel Required:
75% Hours:
The hours for this position may vary. Dress:
A Quality shirt & presentable pants, shoes Level/Salary Range:
Hourly Position Type:
Full Time HR Contact:
330-526-8950 Ext 15 Will Train Applicant(s):
Yes Job Description
Job Purpose:
The role of a Floater is a crucial role in which the Floater is the first line of defense in ensuring a smooth experience for the client and a profitable one for the company. A Floater will be the one individual assigned to cover shortages in staffing in any building needed.
Duties:
• Providing the Field Supervisor with monthly supply orders due to the Field Supervisor by the first day of the month in any locations that do not currently have employees based in them.
• Be accountable to the Field Supervisor for labor overages on a daily basis along with any customer complaints that may arise. A Floater needs to have a reasonable explanation ready when labor overages occur as the Field Supervisor will be discussing overages on a daily basis.
• Be willing to be trained in any position at any location to ensure operations do not become disrupted due to staffing shortages.
• A Floater can be expected to be assigned to any given location between 4:30pm-1:00am, but need to be available at any time. You are expected to be at the specified building at the time given by the Area manager (Floaters have this expectation within agreed upon times), this may include weekends.
• Doing walkthroughs after cleaners and EOCs that were filling in at buildings.
• Assisting the Field Supervisor in the training and development of staff.

Benefits: Medical Insurance


This job reports to the Supervisor

This is a Full-Time position